ph club is committed to protecting your personal data with the highest standards of care. This Privacy Policy explains in plain terms what information we collect when you use ph club, why we collect it, how we use it, who we share it with, and what rights you have over your own data — all in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and PAGCOR's applicable player data requirements.
ph club collects identity data (name, date of birth, government ID), contact data (mobile number, email), financial data (payment method references), and platform usage data (game history, session logs, device information) strictly for operational and regulatory purposes.
All ph club data is stored on encrypted servers protected by TLS 1.3 in transit and AES-256 at rest. Access to personal data is strictly role-restricted within ph club and subject to audit logging. We conduct regular security reviews aligned with Philippine data protection standards.
ph club does not sell your personal data. We share it only with KYC verification partners, approved payment processors (GCash, PayMaya, BPI, BDO, Metrobank), PAGCOR as required by our regulatory obligations, and security service providers bound by strict data processing agreements.
Under the Philippine Data Privacy Act, you have the right to access, correct, object to, delete, and port your personal data held by ph club. Requests are processed within 15 business days. Contact our Data Protection Officer at [email protected] to exercise any right.
ph club uses essential cookies required for Platform function, performance cookies for load optimization, and analytics cookies to improve the user experience. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.
ph club retains identity and financial data for a minimum of 5 years following account closure, as required by Philippine AML regulations. Platform usage data is retained for 2 years. Marketing communication preferences are retained until you withdraw consent or close your account.
This Privacy Policy ("Policy") describes how ph club ("ph club," "we," "us," "our"), the operator of the online gaming platform at phclub.lat, collects, uses, stores, discloses, and otherwise processes personal information relating to registered Players, prospective Players, and visitors to the ph club website and associated mobile interfaces.
ph club is the Data Controller for the personal data processed under this Policy. As Data Controller, ph club determines the purposes and means of processing your personal data, and bears primary responsibility for ensuring that processing is conducted lawfully, fairly, and transparently in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines (DPA) and all implementing rules and regulations issued by the National Privacy Commission (NPC).
ph club also processes personal data as required by PAGCOR's regulatory framework governing online casino operators. Where PAGCOR's requirements impose additional obligations on ph club's data processing practices, those requirements take precedence and are reflected in this Policy.
ph club collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Data Category | Specific Data Points | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID type and number, photograph (where submitted for KYC) | Mandatory |
| Contact Data | Philippine mobile number (+63), email address, residential address (for KYC) | Mandatory |
| Financial Data | GCash reference number, PayMaya account reference, bank account name and number (BPI, BDO, Metrobank), transaction history, deposit/withdrawal amounts and timestamps | Mandatory for transactions |
| Account Data | Username, password (stored as salted hash — never in plaintext), account creation date, verification status, VIP tier, bonus eligibility, self-exclusion or limit settings | Mandatory |
| Gaming Activity Data | Game titles played, bet amounts and outcomes, session start/end times, sports betting selections, bingo cards purchased | Automatically collected |
| Technical Data | IP address, device type and OS, browser type and version, device fingerprint, geolocation at login (city/region level), session cookies, error logs | Automatically collected |
| Communications Data | Records of support interactions (live chat logs, email correspondence), customer feedback, complaint records | When you contact us |
| Marketing Preferences | Opt-in/opt-out status for SMS, email, and in-platform marketing communications | Based on consent |
ph club does not collect or process sensitive personal information as defined under the DPA (such as racial or ethnic origin, political opinions, health records, religious beliefs, or biometric data) except where a government-issued ID submitted for KYC incidentally contains such information, in which case such information is not separately processed and is stored only as part of the KYC document record.
ph club collects personal data through the following means:
ph club processes personal data only where a lawful basis exists under the Data Privacy Act of 2012. The applicable lawful bases for ph club's processing activities are:
ph club uses your personal data for the following purposes, each of which is supported by an identified lawful basis:
To create and maintain your ph club account, verify your identity, process deposits and withdrawals, deliver game services, manage your wallet balance, apply bonuses, and communicate account-related information. Lawful basis: Contractual necessity.
To fulfill ph club's obligations under PAGCOR's regulatory framework, the Anti-Money Laundering Act, the Data Privacy Act, and all other applicable Philippine laws. This includes submitting required reports to PAGCOR and the Anti-Money Laundering Council (AMLC) where legally mandated. Lawful basis: Legal obligation.
To detect, investigate, and prevent fraudulent activity, collusion, unauthorized account access, money laundering, and other prohibited conduct. This includes automated monitoring of account activity patterns, cross-referencing with internal fraud signals, and in certain cases sharing data with regulatory or law enforcement authorities. Lawful basis: Legitimate interests.
To identify at-risk player behavior, apply player-requested self-limitation tools (deposit limits, self-exclusion), monitor compliance with responsible gaming restrictions, and where appropriate contact Players showing signs of problem gambling. Lawful basis: Legal obligation and legitimate interests.
To analyze aggregated and anonymized usage data for the purpose of improving Platform performance, game recommendations, and user experience. Lawful basis: Legitimate interests.
To send you information about ph club promotions, new games, bonuses, and events — by SMS, email, and in-platform notification — where you have provided explicit consent to receive such communications. Lawful basis: Consent. You may withdraw consent at any time by updating your notification preferences in account settings or by contacting [email protected].
ph club does not sell, rent, or trade your personal data to any third party for commercial purposes. We disclose personal data only in the circumstances described below, and only to the extent necessary for the identified purpose.
ph club retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the minimum retention periods imposed by applicable Philippine law:
Following the expiry of the applicable retention period, ph club will securely delete or anonymize your personal data so that it can no longer be attributed to you. Where anonymization is not technically feasible, ph club will apply appropriate access restrictions to render the data inaccessible for operational use.
ph club implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph club will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay, in accordance with the DPA's breach notification requirements.
ph club uses cookies and similar tracking technologies (collectively, "cookies") on the Platform. Cookies are small data files placed on your device that allow ph club to recognize your browser and remember certain information about your session or preferences.
You may manage cookie preferences through your browser settings. Most browsers allow you to view, block, and delete cookies. Blocking strictly necessary cookies will prevent you from logging into ph club. Blocking performance and analytics cookies will not affect your ability to use the Platform.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by ph club. To exercise any of these rights, submit a written request to [email protected] with your registered account username and a description of the right you wish to exercise. ph club will respond within 15 business days.
Right to Access
You may request a copy of the personal data ph club holds about you, including the specific data points collected, the purposes for which they are processed, and any third parties to whom they have been disclosed.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data ph club holds about you. Where the data is used for regulatory purposes, supporting documentation may be required to effect a correction.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations under PAGCOR and AMLA requirements.
Right to Object
You may object to processing carried out on the basis of legitimate interests or for marketing purposes. Where you object to marketing-related processing, ph club will cease such processing immediately. Objects to other processing will be assessed against applicable legal obligations.
Right to Data Portability
You may request a copy of the personal data you provided to ph club in a structured, commonly used, machine-readable format (JSON or CSV). This right applies to data processed on the basis of consent or contractual necessity.
Right to Restrict Processing
You may request that ph club restrict processing of your data while the accuracy of data you have disputed is being verified, or while an objection is being assessed. During a restriction, ph club will store but not actively process the relevant data.
ph club's primary data processing infrastructure is located in servers accessible under Philippine data protection jurisdiction. However, certain technology service providers used by ph club — including cloud infrastructure and security monitoring services — may process data in data centers located outside the Philippines.
Where personal data is transferred outside the Philippines, ph club ensures that such transfers are protected by appropriate safeguards, including binding contractual clauses with the receiving party that impose data protection standards equivalent to those required under the Philippine Data Privacy Act. ph club does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without implementing such safeguards.
ph club does not knowingly collect, process, or retain personal data relating to individuals under the age of 21 years. The Platform is strictly restricted to persons aged 21 and above in compliance with PAGCOR's online casino regulations. Registration on ph club constitutes a declaration by the registrant that they are at least 21 years of age.
If ph club becomes aware that personal data belonging to an individual under 21 has been collected — whether through misrepresentation at registration or any other means — ph club will immediately close the associated account, void any associated gaming activity, and securely delete the collected personal data to the extent not required to be retained for regulatory compliance or fraud investigation purposes.
If you have reason to believe that an individual under 21 has registered on ph club, please contact [email protected] immediately with any relevant details so that ph club can investigate and take appropriate action.
ph club sends promotional communications — including information about new games, bonus offers, deposit match promotions, and platform events — by SMS, email, and in-platform notification. All marketing communications from ph club are sent only to Players who have provided explicit consent to receive them.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect the lawfulness of communications sent before the withdrawal, and does not affect ph club's ability to send you transactional communications relating to your account (such as withdrawal confirmations, security alerts, and responsible gaming notifications), which are sent on the basis of contractual necessity rather than consent.
ph club may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR's regulatory requirements. The "Last Updated" date at the top of this document reflects the date of the most recent revision.
Where an amendment to this Policy materially affects your rights or involves a new purpose for which your personal data will be processed, ph club will notify you in advance via your registered email address or via a prominent in-Platform notice, and will seek fresh consent where consent is the applicable legal basis for the new processing.
Your continued use of ph club after the effective date of any amendment constitutes acknowledgment of the updated Policy. If you do not accept the revised terms, you must cease using ph club and may request account closure.
ph club has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or ph club's data processing practices, please contact the DPO through the following channels:
For complaints regarding ph club's data processing that cannot be resolved through our internal process, you may contact the National Privacy Commission of the Philippines through their official government channels.
ph club protects your personal data with the same commitment we bring to every game on the Platform — complete, transparent, and built around you. Register your free ph club account today and experience the Philippines' most trusted online casino. 21+ only.
For players aged 21+ only · PAGCOR-regulated · Data Privacy Act compliant